If I could give a 100 star review I would! We can't speak highly enough of our experience with our loan officer Rachel Poll. Not only was she just absolutely awesome to us, she was so extremely patient
CLOSED PURCHASE LOAN.
Working with Jena was a delight, she answered every possible question I had, and her vast knowledge gave me great confidence in what I was doing and what I was getting into. As a first time home buyer this can be a pretty complex stuff to get involved with, but I couldn't have asked for a better person to work with than Jena.
CLOSED PURCHASE LOAN.
She came through after a prior lender said they could do the loan, spent 2 months getting things done, then hitting one glitch in our credit reports he couldn't get past. I brought everything to Jena and she jumped through hoops to get our loan done and at a very low interest rate! Thank you Jena!
CLOSED PURCHASE LOAN.
Jena is an amazing person. She listens to u and is a fast worker. We love Jena. If she is out of town she will have one in her office work on ur loan for you. I have nothing bad to say about Jena.
After being denied by 2 other places our real estate agent recommended Jena and we were so happy with how quickly she turned things around for us. My husband has a lot of student loans from med school and that's the only reason we were denied before. Jena made sure everything went through without a hitch and we are so happy to finally be home owners! She even visited us with a gift basket. We appreciate her hard work!
Very nice, very knowledgeable with forms, and is great team mate when you need to buy house. She follows through with you timely, if you leave her message she calls back right away.
I have so much respect for Jena, I have recommended her to friends and family and will continue to not only refer her, but work with her in the future. She is sincere, genuine and completely understanding to not only your wants and needs, but your situation. Seven years ago Jena helped my boyfriend and I get into a fantastic house, with the payment we wanted. I was so impressed with her professionalism and willingness to go above and beyond for us. The whole process was so quick and we were able to move in within a week or two after closing! I love Jena, and I am excited to work with her in the future!
Jena was amazing to work with. She went out of her way to meet with us early Saturday mornings and making our first home buying experience hassle free. She has been there even after we closed (even a year later) to answer any random house questions we may have. She even helped me change my last name and add my new husband to our title right after we got married. She is AMAZING!!
Jena was amazing! She was so helpful and knowledgeable. She was available to us any time day or night for anything that we needed. She was very knowledgable about the whole process and helped us to understand everything. I would highly recommend Jena!
When dealing with Jena in your business transaction, you will receive nothing short of a smooth process. The key to her process is the education she provides her borrower's upfront so that there are "no surprises" from start to finish. She is knowledgeable in the products that are offered at the time of application and has your best interest in which product works best for your needs. To top it off, she is enthusiastic and has a charming personality.
Having known Jena for many years it was a no brainer who to go to when we decided to buy our home. This is my first home and Jena made it so easy for us to work out the funding and made the process very painless. Jena has the knowledge and know how to answer all your questions in a way that is understandable, and knowing you have someone with years of experience really helps you feel confident in making this leap to owning a home. Jena is one of the sweetest and kindest people to work with as well so it really makes the whole process a great experience! Its always scary to make an investment like this and having someone like Jena who we could trust really gave us peace of mind. I would definitely recommend her to anyone looking to finance their home purchase.
Jenna looked up information for me and return phone calls. Willing to call me in the evening when I was available or the next day. Listen to my concerns about mortgages. Understood my money situation. Jenna just one person that is willing to listen and take the time to hear what you have to say . I appreciate what she was doing when we were working together on the mortgage issue.
Jenna was extremely patient and friendly when answering all of my questions. She met with me for nearly two hours and explained everything in great detail and allowed me to confirm that I understood the process and our path.
We set up a detailed plan and goal and she provided me with clear steps that I need to take in order to proceed with the process.
I highly recommend Jena to anyone seeking out to buy a home. She has made the experience absolutely positive, exciting, and informative!!
Jena has done several mortgages for me in the past few years. She is the best there is. She is very responsive, has always found us great loans at great interest rates. I recommend her to anyone that is looking to buy a house or refinance.
Jena has been wonderful to work with. Easy to contact, great communication, and made the loan process as painful as can be. Will absolutely recommend her without hesitation.
She has been wonderful to work with! Very responsive, sweet and knowledgeable. We have had so many questions and she responds quickly and in depth. We have loved working with her so far!
THANKS, I am so happy we were given your name. You have personally made this stressful process so easy for us. I'll refer everyone I hear about that is looking for mortgage help.
Please take good care of yourself you have wonderful knowledge to share!
I just wanted to take a moment to let you know how wonderful Jena Flowers was to work with during my recent home purchase. Jena was always so quick to respond and positive and upbeat. She was also able to work miracles and get us in to an early, last minute closing last Friday afternoon.
These days it seems rare to run across people who follow through and do their jobs well. So when I encounter these individuals I think it's important to let them know they are appreciated. Jena is certainly one of these people. I will definitely work with her from now on for any other real estate transactions I may have. She is an asset to your company and you're lucky to have such a sweet, hardworking, knowledgeable person on your staff. She made this part of the home buying process painless and in my experience that is a true feat!
Thank you for your time. Have a great day!
Awesome! Thank you for everything you have been very helpful, I will definitely recommend you to anyone I know needing a refinance or first mortgage! :)
Thanks so much for all your help. You really know your stuff and worked hard for us. We will do our best to send business your way.
Thanks again and see ya next time,
Thank so much for everything that you do. It's awesome to have a lender like you on our team. It makes everything feel a lot less stressful when you're helping us.
That is the earliest clear to close I've had in my real estate career!!!! Nice job!
It was a pleasure accomplishing the refi with you and you are tops on our list for any future endeavors!
Take care and again, thanks much!
You're both awesome and amazing!
You SOOOO freakin' rock!!!!! I am very thankful to be able to call you friend. THANK YOU !!!!!!
Thanks again for all of your help. You have been great to work with.
You are the bomb! Thank you so much for being my friend!
I appreciate all your help. You know if I need any I will get in touch with you. You are the best. Thanks!